Shipping policy

Last updated: June 11, 2026

Thank you for shopping with Pawchangas. Please read our shipping policy carefully before placing your order.

1. Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders received after 5:00 PM (EST), will start processing it the next business day. Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order is processed, it will be shipped to the address provided at checkout.

2. Shipping Rates & Estimated Delivery

We currently offer the following shipping options:

• Standard Shipping — 3–5 business days — $5

Note: Delivery times are estimates and are not guaranteed. Delays may occur due to shipping carriers, weather conditions, or other factors outside our control.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

You can use this number to track your shipment through the carrier’s tracking system.

4. Shipping Locations

We currently ship in United States only.

Please ensure your shipping address is accurate and complete. Pawchangas is not responsible for packages delivered to incorrect addresses provided by customers.

5. Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us.

We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.

6. Contact Us

If you have any questions about shipping, please contact us:

Store: Pawchangas
Email: support@pawchangas.com
Phone : +1 954-886-2748
WhatsApp Live Chat: +1 954-886-2748
Response Time: If you reach out after business hours, we’ll respond on the next business day - within 24 hours.
Business Address: 4405 SW 160th Ave, Apt 205, Miramar FL 33027, United States